1. Information We Collect
CRESTWAVE AGENCY LTD collects information you provide directly to us, including:
- Account information (username, email address, profile data)
- Image generation prompts and reference images you upload
- Payment information (processed securely through third-party processors)
- Usage statistics and preference settings
- Communications with our support team
2. How We Use Your Information
We use the collected information to:
- Provide AI image generation and editing services
- Process payments and manage subscription billing
- Improve user experience and service quality
- Send important notifications and service updates
- Prevent fraud and abuse of our services
- Comply with legal obligations and enforce our terms
3. Information Sharing
We do not sell, trade, or transfer your personal information to third parties, except:
- With your explicit consent
- When required by law or court order
- To protect our rights, property, or safety
- With trusted third-party service providers (such as payment processors)
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- SSL encryption for data transmission
- Regular security audits and updates
- Limited employee access permissions
- Data backup and recovery procedures
5. Data Retention
We retain your data according to the following principles:
- Free users: Generated images retained for 3 days
- Paid users: Generated images retained for 30 days
- Account information: Retained during account activity period
- Payment records: Retained as required by law
6. Your Rights
You have the right to:
- Access and view your personal information
- Correct inaccurate information
- Delete your account and data
- Restrict or object to certain data processing
- Data portability
7. Cookie Usage
We use cookies and similar technologies to:
- Remember your login status
- Save your preference settings
- Analyze website usage
- Provide personalized experience
8. Third-Party Services
We use the following trusted third-party services:
- Supabase (database and authentication services)
- Stripe (secure payment processing)
- PayPal (alternative payment processing)
- OpenRouter (AI model services powered by nano banana)
- Vercel (website hosting and infrastructure)
These services have their own privacy policies and may collect information independently.
9. 政策更新
我们可能会不时更新此隐私政策。重大变更将通过以下方式通知您:
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
CRESTWAVE AGENCY LTD
Email: support@nanopic.art Address: 128 City Road, London, United Kingdom, EC1V 2NX