1. Service Description

NanoPic is an AI-powered image generation platform operated by CRESTWAVE AGENCY LTD, providing professional image creation services based on text prompts and reference images. Our services include:

• AI image generation and editing services
• User account management and authentication
• Credit-based payment system and subscription plans
• Secure image storage and download services
• Customer support and technical assistance

2. User Accounts

To use our services, you must create an account. By creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Keep your account credentials secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized access

3. Acceptable Use Policy

You agree not to use our services for:

• Creating illegal, harmful, threatening, abusive, defamatory, or otherwise objectionable content
• Generating content that infringes on intellectual property rights
• Creating false, misleading, or deceptive content
• Harassing, threatening, or intimidating others
• Distributing malware or conducting cyber attacks
• Violating any applicable laws or regulations
• Creating content depicting minors in inappropriate situations
• Generating explicit sexual or violent content

4. Intellectual Property Rights

Regarding intellectual property:

• You retain ownership of your input content (text prompts and reference images)
• You own the commercial rights to generated images and may use them for any legal purpose
• We retain all intellectual property rights to our service platform and technology
• You may not copy, modify, or distribute our service or software
• Reverse engineering or decompiling our platform is prohibited
• Generated images are unique to your account and session

5. Payment and Refund Policy

Our payment and refund policies:

• All fees are charged at the time of purchase
• 30-Day Money-Back Guarantee: We offer a full refund within 30 days of purchase if you haven't used any credits or services
• Subscription fees are charged according to your billing cycle
• You may cancel your subscription at any time before the next billing cycle
• Unused credits do not expire but are non-transferable
• We reserve the right to adjust pricing with advance notice
• Refund requests are processed within 5-10 business days
• Payments are processed securely through Stripe

6. Service Availability

We strive to maintain continuous service availability, but we do not guarantee:

• Uninterrupted or error-free service operation
• Constant availability of all features
• Service will meet your specific requirements
• Third-party service availability
• We reserve the right to modify or discontinue services with notice

7. Disclaimer of Warranties

To the maximum extent permitted by law, we disclaim liability for:

• Service interruptions or unavailability
• Data loss or corruption
• Third-party service issues
• Consequences of user-generated content
• Indirect, incidental, or consequential damages
• Our services are provided "as is" without warranty of any kind

8. Service Termination

We may terminate your service access in the following cases:

• Violation of these Terms of Service
• Extended period of inactivity
• Legal requirements or court orders
• Discontinuation of service operations
• Fraudulent or abusive behavior

You may also terminate your service at any time. Unused credits may be refunded according to our refund policy.

9. Dispute Resolution

Any disputes will be resolved through:

• First, we will attempt to resolve disputes through good faith negotiation
• If negotiation fails, disputes will be submitted to binding arbitration
• Governing law: Laws of England and Wales
• Jurisdiction: Courts of England and Wales
• All proceedings will be conducted in English

10. Terms Modification

We reserve the right to modify these terms at any time. Modified terms will become effective when:

• Posted on our website
• Sent via email notification to users
• Displayed as in-app notifications

Continued use of our services constitutes acceptance of the modified terms.

11. Contact Information

If you have any questions about these Terms of Service, please contact us: